Template — legal review required. This page is a structural template prepared for Vatsamitra Green Ventures Private Limited. It is not final legal text and must be reviewed and completed by qualified legal counsel before launch. Items in [square brackets] need client input.
1. Cancelling an order
[When and how an order can be cancelled; any charges.]
2. Damaged, missing or incorrect items
[How to report, time window, evidence required.]
3. Non-returnable items
[Categories that cannot be returned, e.g. perishables — confirm.]
4. Subscriptions
[Pause / cancellation terms and cut-off times.]
5. Bulk and scheduled orders
[Specific cancellation terms.]
6. Refund method and timelines
[Original payment method / Freslyy Wallet; indicative timelines by payment method.]
7. Contact
For help with an order, contact us through the Freslyy app or our Contact page.